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Getting started with us
Orders and refunds
Delivery delays due to Covid-19
Delivery & Shipping
What are the shipping costs?
How long does standard shipping take within Australia?
Do NIQUE ship internationally?
Do I need to pay taxes and duties?
How will I know when my parcel arrives?
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Returns & Refunds
What if the item I received is not what I ordered?
Online & Store Credits
Have you received my return?
How will I be refunded?
Can I return accessory products?
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Do your prices include GST and other taxes?
What are your gift card terms and conditions?
What if I make a purchase valued less or greater than my gift card total?
How to place an order with Paypal
What payment options do you offer online?
What is Afterpay?
Is Afterpay available in-store?
I'm having issues with Afterpay, when will it be fixed?
Klarna Buy now pay later Payment
Products & Purchases
What happens if the item is out of stock online?
Where can I find more information regarding care instructions?
Can I change my delivery address after my order has been placed?
Is it safe to use my credit card on your site?
Do I need to set up an account with Nique to shop online?
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Click + Collect
Where is Click & Collect available?
Gifts and coupons
Help Desk Software