Returns sent back via Australia Post generally take 2-7 business days to reach our warehouse (we are seeing much longer timeframes for those customers who are sending back parcels from within VICTORIA). 

Once received, we will let you know and your request will be processed within 1-3 business days. For refunds back to your original payment method, please note that your financial institution may need 3-5 days to clear the funds back into your account.

Keep an eye out for email notifications - well keep you updated along the way!